Hotel Policy

Our Policies
  • Free Wifi in the rooms and Lobby
  • Free Pick up and Drop Off from Ooty bus Railway station only during the time 10:00 AM to 7:00 PM subject to the availability of Driver and the car. This is a free value added service and not guaranteed.
  • We have in house kitchen and Chef for room services wherein we prepare the food upon the guest order and minimum preparation time is 45 min . Only breakfast and dinner is available in our guest house. We will not prepare lunch as we do not have enough guest in the house during lunch time. Self-cooking will not be allowed
  • Freshly Brewed โ€œCoffee Day Cafรฉโ€ filter coffee and Tea available at any time (Chargeable).
  • We have our own car packages for the sightseeing. It is a full day packages like 1. Ooty Conoor Package, 2. Pykara Cine Chakar Package, 3. Avalanche Packages.
  • We do not have Bar License and hence Alcohol consumption is strictly not allowed. If we found alcohol consumption guest will be asked to check out immediately and no refund will be provided otherwise the same will be escalated to law enforcement authorities.
  • All the rooms are Non smoking rooms only. Smoking not allowed in the rooms or in the guest house premises
  • Unmarried/unrelated couples will not be allowed to stay together in a room. If check-in denied due to this reason no refund will be provided
  • Local resident will not be allowed to book online and will not be allowed to check-in. No refund will be provided
  • Free Hot Water timing is limited to 07:00 AM to 10:00 AM only after that any Hot water requirement will be met with addition cost of Rs.150/Hr.
  • Early check-in and late check-out are strictly subject to the availability of rooms and not guaranteed. Extra charges will be applicable like Rs.150/person. Maximum will be the half day room rent.
  • We do not have power back up and do not have generators. Normally there is no regular power cut in Ooty
  • Pets are strictly not allowed in the hotel premises
  • Please take care of your valuable items we do not have lockers in the rooms
  • Please drop the room keys in the reception if you want the room to be cleaned. Our staff will not enter the room without your approval and room keys.
  • Washing machine is available for guest usage (self-services only). Charges applicable Rs.250/Load. The machine capacity is 17 Kgs. Please check the timing with the room service boys. It may be fully busy and we may not be able to offer this services.
  • For Extra Persons we will provide only Extra Mattress, Pillow, Bed Cover, Bed Sheet and Pillow. No Cot will be provided
Cancellation policy
  • Our bookings are Non-cancellable and Non-refundable as we do not take any over bookings. Please finalize your trip and make the bookings.
  • Non-refundable under any circumstances
Child Policy
  • Free Stay for Infant and toddlers till 5 years of age
  • Child with age 5 years and above will be chargeable as an extra person only
  • Maximum only 2 free child are allowed in a room and addition child will be chargeable irrespective of their ages